Who We Are

Nexamena Electrical Company is committed to protecting your privacy and ensuring that your personal information is handled responsibly. Our website address is: https://nexamena.com.

Information We Collect

When you use our website, we collect several types of information to improve your experience and process transactions efficiently. The types of information we collect include:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment information when you make a purchase or contact us through the website.
  • Automatically Collected Data: Information such as your IP address, browser type, and usage data is automatically collected through cookies and similar tracking technologies when you visit our website.

How We Use Your Data

We use your data for the following purposes:

  • To process orders and deliver products and services you have requested.
  • To communicate with you, including sending order confirmations, updates, and responses to inquiries.
  • To improve our website and tailor it to your preferences.
  • To prevent fraudulent activities and ensure security.
  • To comply with legal obligations and regulations.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to help us understand how you use our website. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

  • Necessary Cookies: These cookies are essential for the website’s functionality, such as enabling you to log into secure areas of our site.
  • Functional Cookies: These allow the website to remember your preferences, such as login information or language settings.
  • Analytical/Performance Cookies: These cookies help us track visitor usage and improve the performance of the site.

Comments

When visitors leave comments on our site, we collect the data shown in the comment form and the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string (hash) of your email address may be sent to the Gravatar service to check if you are using it. You can view the Gravatar service privacy policy here.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as visitors to the website can download and extract location data from those images.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if you visited the other website. These websites may collect data about you, use cookies, and monitor your interactions with the embedded content.

Who We Share Your Data With

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the following:

  • Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, shipping carriers) who help us run our business. These providers are required to maintain the confidentiality of your information.
  • Legal Obligations: We may disclose your personal information if required to do so by law or to protect the rights, property, or safety of our business or others.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including complying with legal obligations. If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically. For registered users, we store the personal information provided in your user profile.

Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us at support@nexamena.com.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Please review this page regularly to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

  • Email: support@nexamena.com
  • Phone: +971 55 195 4433
  • Address: Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, P.O.Box: 82450, Dubai, UAE

By using our website, you consent to this Privacy Policy.